The screenshots below are taken from EagleEyes for iPhone. There might be a few slight differences among the versions for iPhone, iPad, Android phones, and Android tablets, but the operations are basically the same.
Interface Overview
Operation
Device Management
Add / Edit & Remove / Group / My Favorites
Video Search & Backup
IVS Statistics
Device List Export / Import
EaZy Cloud Service
Media
APP Setting

Interface Overview

Click to expand
Device management
- List devices
- Group devices (EagleEyes Plus only)
- Group channels (iPhone & Android phones only)
Enable Push Video

   

           
Add a device
Edit a selected device
Video Search & Playback
Enable Push Status
Check logs for Push Video / Push Satus

Enable Push Video



▉ Icon Indication for Device Type

Icon Color Indication
Teal This device is a DVR or NVR.
Blue This device is an IP camera.
Orange This device is an IP speed dome camera.
Purple This device is a video server.
Red This device is disconnected and unidentified.


OR

Depending on the device color

This device is configured to the Internet via EaZy Networking (AVTECH Cloud Service).

The cloud icon will be grayed out if the EaZy server can’t be connected.
Depending on the device color

You’ve shared the access right of the device with other cloud account via Buddy (AVTECH Cloud Service).

The icon will be grayed out if you disable the device share.

Depending on the device color

You’re shared with the access right of the device via Buddy (AVTECH Cloud Service).

The icon will be grayed out if the device share is disabled by the owner of the device.

For example, if you see as the device type, you’ll know:

-

This device is an IP camera.

-

This device is connected to the Internet via EaZy Networking.

-

You were shared with the access right of the device, but the device share is disabled now.

Operation

Device Management – Add a device

By EaZy

 

Note: Not all AVTECH products support this function. Please check the product specifications or check with your installer to know if your device supports EaZy Networking. Otherwise, please select Manual.

 

EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime (in 64 kbps).

 

Tap Add to add a new device. Then, tap EaZy if the device is configurable with EaZy Networking. Otherwise, tap Manual.

 
 
 
 
The supported device series are shown below:
IP Camera
Wireless IP Camera
DVR / NVR
Select the device type you have, and follow the onscreen instructions to complete the network setup.

Icon Indication for Device Type

By Manual

 

Note:

Please configure your device to the Internet first, and you have the access information in hand, i.e. IP address, port number, user name and password.

 

In the section of REQUIRED, fill in the information needed to access your device (IP Address / Port / Username / Password), and name your device in Title.

 

Select Get Type to examine whether the information filled in is correct.

If the information is correct, you’ll see the correct device type, and options suitable for this device will display in the section of OPTIONAL.

Tap Save on the top right corner to save the return to the main page.

Options available may vary based on the device you connected:

Audio

Turn the audio on or off

Quality

Choose the image quality you want:
BEST
/ HIGH / NORMAL / BASIC.

Channel Title

Switch to display each channel title or not.

Resolution

Choose the video resolution you want:
Small / Large.
Stream Choose the profile you configure in the IP camera you want.
Stream Type Choose the video type you want: main stream / sub stream / recording stream.
Single Channel Source Choose the video source when a single channel is selected: Sub Stream / Recording Stream.

Local Network Search is used to search the IP address of your device assigned by your router in the same local network and add it to the address book. However, the access is available only in the LAN environment, meaning you’re unable to access the device when you leave the area.

To be able to access your device from anywhere, please configure it to the Internet. For more details, please check:

DVR / NVR IPCAM

Device Management – Edit / Remove a device

Tap Edit to modify a device:

1. To remove a device, tap
2. To edit a device, tap the device you want to enter the edit page.
3. To change the order of each device, tap and hold to move.


Device Management – Group

Note: This function is not available for EagleEyes Lite.

Tap to go to the group page.

   
Add a group folder
  Tap Add and select Group. Key in the title of the new folder, and tap Save to return to the group page.

 

Add a device to a group folder
1. Select the group folder you just created, and tap Add.
2. Choose Items to list all the current devices in the address book, and check the device(s) you’d like to add to the current folder.
3. When all the devices are selected, choose Add again to add and return to the group page.

Device Management – My Favorites

Note: The EagleEyes versions for iPad and Android tablets do not support this function.

Tap to go to My Favorites page.

This function allows users to specify a specific channel of a device to a group folder. up to 16 channels in a folder. When the folder is added and selected, users are able to see the channels specified in the folder in one view.

Tap Add to create a folder and add the channels you want:

1. In REQUIRED, key in the title of the folder, and switch Channel Title on if you want to see the titles of the channels you’ve added.
2. In Items, tap + to select a device from your current device list, and select the channel you want.
  Note: You might see the preview of each channel depending on the model you have.
3. Repeat Step2 till you’ve added all the channels you want to see (up to 16 channels), and tap Save to create the folder within which includes the channels you just selected.
4. Directly tap the folder to see the live view of selected channels.


Video Search & Backup

Choose Play and select a device from the list to enter the video search page by Calendar or Event.

   
   
Search by Calendar
Search & Backup by Event

Search by Calendar

 

1. Select when you have footages recorded on the calendar view, and slide the time bar to search the time you want.
2. To select the channel you want to see, tap CH, and choose a single channel or multiple channels to see
  Note: You might see the preview of each channel depending on the model you have.
3. Tap Calendar to return to the calendar view, and tap to start playback.

Note: When you select a single channel to see, you'll be able to edit the footage . To know more details, please refer to “Search & Backup by Event”.

Search & Backup by Event

 

1.

Select the event list: ER / MR / MT

 
ER : Event Record, record triggered by alarm detection
MR : Manual Record, record triggered manually
MT : Motion Trigger, record triggered by motion detection
2. To narrow down the list, select to specify the time and to specify the time and CH to specify the channel(s).
3. Select one log from the list to directly go to the playback view.
 
4. In the playback view, wait till the playback is over, and tap to enter the edit mode.
5.

Slide the time bar to specify the footage segment you want, and tap to select where to save the footage:

iOS Version Android Version Description
Email Email Email this footage with the Email account saved in your device.
Other App Export Send this footage to an App which supports this function, for example, Google Drive.
Photo Album

Save to EagleEyes Media

Save this footage to the album of your device. The footage could be found in the album of your device, and also in Media of EagleEyes.
-- Save to device Save this footage to the download or microSD card folder in your device.
 

IVS - Flow Counting Statistics

Note: This function is available only for devices which support IVS features.

In the live view, choose  to see the statistics for inflow and outflow.

Note: For iPhone and Android phones, you’ll need to choose “...” on the top right corner to see

For iPhone and Android phones, when your device is held vertically (portrait), you’ll see statistics; when your device is held horizontally (landscape), you’ll see bar graphics.

For iPad and Android tablets, please switch between and on the top right corner of the IVS window.

 
   




 
Return to Month View
Day View (Default)
Tap one day to enter Hour View
Channel Selection
/ Tap / to go to the previous / next year or month or day depending on the list you’re currently in now.

Device List Export / Import

This function is used to export the device details saved in EagleEyes for backup, or you can import the information to another mobile device without configuring every device in EagleEyes. The exported file could be sent by Email or other APP which supports this function, for example, Google Drive. The exported file is in XML format.

 

File Export

 

1. Tap on the top left corner, and select to enter the device list.
 

2. Select the device(s) for which you want export the details, and choose Export to continue.
3. Rename the file of the exported file if needed, and choose Export.
 

 

4. Choose how to send the file: by Email or Other APP.

 

File Import

 

For iOS devices

1. Go to where you saved the xml file, and tap the file to open it.
- When Email is chosen, tap the attached xml file to open it, and tap on the top right corner to find EagleEyes to open.
-

When Other APP is chosen, such as Google Drive, tap the xml file and choose EagleEyes to open it.

 

2. You’ll be prompted to import the device list file. Select OK to import.
 

 

For Android devices

1.

Tap  on the top left corner, and choose .

 

2. Browse to where you saved the exported xml file (in your mobile phone or tablet, or on the cloud service), and choose the file to import the device list.
 

Note: If the xml file is saved on Google Drive, please move it to other cloud services, such as Dropbox, or directly saved it to your mobile phone or tablet because file import from Google Drive is not supported.

 

EaZy Cloud Service

EaZy is a cloud service provided by AVTECH to manage devices which support EaZy Networking and configure its access right with other cloud account(s). With an EaZy cloud account, users are able to:
   
- Configure AVTECH devices to Internet simply within a few steps when the devices support EaZy Networking.
 

Note: To know details about network configurations, please refer to the user manual of your device.

- Share the access right of your cloud device with other EaZy cloud account(s) (Buddy)
- Speed up video transmission if needed by purchasing our data plan.

 

Buddy

 

This function is used to share the access right of your cloud device with other account(s). The account being shared with will automatically display your cloud device when it’s been logged into the EaZy cloud service.
Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device. 
   
1. Tap on the top left corner, and select to log into the cloud service.
2. Select Buddy to enter the Buddy Share list. You’ll see the devices you can share with other account(s), and the devices you’re shared with.
 

 

3. Tap Share With Buddy, and select a device you want to share. Then, choose Next.
4. Enter the account you want to share with, and choose Add to check if the account information is correct. Choose Add to add another account, or Next to the next step. 
5. Configure the access right of the account to your device, and select Next.
6. Check if the information is correct, and select Share! to finish the process.

 

Speed Up Video Transmission

 

In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex environments such as the private IP-based network environment used by a large enterprise.

There is no speed limitation of P2P connection. For connection via the relay server, the speed of the paid data plan is 10FPS@512kbps, and the speed of free connection is 1FPS@64Kbps. (Each device will enclose a 2GB data plan for free.)

If you feel the need to speed up video transmission, tap on the top left corner, and select to log into the cloud service. Then, Tap Buy to purchase our data plan:
- USD 1 / 1GB, approx. 520 minutes
- USD 5 / 7GB, approx. 3640 minutes
The usage time per plan is for reference only, and may vary based on the complexity of your actual monitoring area.

 

Check Account Information

 

1. Tap on the top left corner, and select to log into the cloud service.
2. Select Details to check account information, including your purchase record and the usage record of data allowances.
 

Media

This folder is used to save snapshots taken by during live viewing, and video footages edited and saved to album by using in the playback mode.

Note: To know how to edit a footage, please refer to “Search & Backup by Event”.

Tap on the top left corner, and select to see snapshots and footages you’ve saved. 

APP Setting

 

LIVE STREAMING

 

Auto Login Turn on Auto Login, and you will be automatically logged in to the device you last used every time you open EagleEyes.
RTSP Protocol Tap to choose the desired protocol: Auto / HTTP / TCP
Gesture Command Turn on Gesture Command to interact with EagleEyes using your fingers on the touch screen.
PTZ Turbo PTZ Turbo commands the movement speed of cameras. On a scale of 1 to 5, 1 is slowest and 5 fastest.
Latency Lowest Latency / Low Latency / Default / Fluency / Better Fluency
Sequence Time Sequence Time determines the time gap of each channel switching: 3 Seconds / 5 Seconds / 10 Seconds / 15 Seconds
Cache Size Cache Size determines the buffering time of playback: 128KB / 256KB / 512KB / 1MB
Record Duration Set how long the record should be last: 10 Seconds / 30 Seconds / 1 Minute / 3 Minutes


 

PUSH VIDEO

 

Alert Sound Turn on Alert Sound, and your device will sound an alert when any push messages received.
Sound Tones Choose your desired tones while receiving push notification
Sound Duration Choose the duration of alert sound: 1 Seconds / 3 Seconds / 10 Seconds

 

SYSTEM

 

Auto Lock When Auto Lock is on, iPhone locks if you don’t touch the screen for a minute or so.